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Consumers themselves rank these auto insurers highest. Prostock-studio / Shutterstock.com
As car insurance costs jump, customer satisfaction with auto insurers is plummeting, according to J.D. Power’s 2023 U.S. Auto Insurance Study. Nearly one-third — 31% — of policyholders say their car insurance premiums rose during the past year, J.D. Power says. Overall, rates were up an average of 15.5%. As a result of those higher costs, customer satisfaction with auto insurers fell 12 points on…
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