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 These companies are best at developing and maintaining relationships with their customers — according to the customers themselves. RealPeopleStudio / Shutterstock.com

There’s a great line in the 1972 thriller movie “Deliverance” in which Burt Reynolds tells Jon Voight, “I don’t believe in insurance. There’s no risk.” Most of us don’t want to go that route — we don’t want the risk, making insurance among the biggest industries in the world. Just look at the Forbes Global 2000 list of the world’s biggest companies. In 2022, there were 105 insurers on the list…

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